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Tako 用户协议

更新日期:2026年10月26日
生效日期:2026年10月26日

《Tako 用户协议》(以下简称“本协议”)是你与 Tako 之间,就注册、登录和使用 Tako 相关服务订立的协议。本协议中的“我们”指服务提供者 Tako,“你”或“用户”指使用 Tako 服务的个人。

请在使用前仔细阅读,特别注意内容与行为规范、用户内容授权、账号处理、责任承担以及争议解决等条款。你应通过注册或使用流程中的勾选、点击同意等明确方式接受本协议,再使用需要接受本协议的服务。如果你不同意,可以不注册或停止使用相应服务。

《Tako 隐私政策》单独说明个人信息的处理规则。接受本协议,不等于同意所有个人信息处理活动,也不替代依法需要另行取得的授权。

1. 服务说明

1.1 服务范围

Tako 提供以交流和分享为核心的服务,包括:

  • 好友与群聊:好友关系管理、即时消息和群组交流。
  • 广场社交:发布和浏览动态,与其他用户进行关注、评论、点赞或分享等互动,具体互动方式以当前版本提供的功能为限。
  • 个人管理:管理 Tako ID、昵称、头像、个人简介以及账号、安全、隐私、通知、外观、语言和存储等设置。
  • 服务支持:问题反馈、违规举报、账号申诉以及与上述服务相关的通知。

消息类型、通信方式、可见范围和管理权限,以当前版本实际提供的页面及明确说明为准。功能介绍不构成对未提供功能的承诺。

1.2 补充规则

针对群组、内容发布或特定功能的补充规则,应在你使用前清楚展示,并与本协议共同适用。补充规则不得违反适用法律,也不得通过未告知的方式增加你的义务或减损法定权利。

2. 使用资格与未成年人保护

你应符合所在地适用法律规定的使用年龄及缔约能力要求。未达到独立使用条件的,应在法律允许的范围内,经监护人同意并在其监督、指导下使用;若服务或有关法律不允许向你的年龄群体提供服务,不得通过虚报年龄、借用账号等方式规避限制。

监护人应指导未成年人保护个人信息、谨慎添加好友和加入群组,并关注其交流环境。发现未成年人遭受骚扰、诱骗或其他伤害时,可通过本协议第 6 条的渠道联系 Tako。任何年龄用户均须遵守本协议的内容禁令。

3. 账号注册、使用与安全

3.1 注册与资料

请按照注册、登录页面要求提供必要、准确且由你合法控制的账号及验证信息。使用邮箱注册或验证时,应使用你有权使用、能够接收通知的有效邮箱。不得冒用他人身份、盗用他人邮箱,或使用虚假资料实施欺骗。

你可以设置昵称、头像及个人简介,但不得冒充 Tako 工作人员或其他个人、组织,不得使用侵权、欺骗性或违反本协议的资料。

3.2 账号保管

请妥善保管账号、密码、验证码及其他登录凭据,避免将账号交由他人控制。不得恶意注册、买卖、出租、出借账号,或利用多个账号规避限制、骚扰用户和操纵互动。

发现账号被盗、异常登录或未经授权的操作时,应及时采取可用的账号保护措施,并通过 info@takoim.com 联系我们。我们可进行与风险相称的身份核验,但不会要求你通过邮件提供密码或一次性验证码。

3.3 账号责任

你应对本人实施或依法可归责于你的账号使用行为负责。账号安全事件的责任,根据各方过错、实际影响及适用法律确定,不因设备遗失、凭据泄露或第三方参与而当然免除 Tako 依法应承担的责任。

4. 好友、群聊与广场使用规则

4.1 好友与私聊

请尊重他人的交流意愿。不得反复发送不受欢迎的好友请求、消息或通信邀请;对方拒绝、屏蔽或要求停止联系后,不得更换账号继续骚扰。

不得擅自公开、转发他人的私人会话、联系方式或其他非公开信息。交流双方的同意也不能使本协议禁止的内容或行为变为允许。

4.2 群组管理

创建或管理群组时,应合理设置群名称、简介、成员权限和交流规则,不得组织、纵容或协助违法及违规活动。邀请成员时,应尊重其意愿,不得通过欺骗、胁迫或批量骚扰招募成员。

群主管理权限仅限当前功能赋予的范围,不代表其可以代表 Tako 作出承诺,也不能免除群成员及管理者各自依法应承担的责任。

4.3 广场与公开内容

发布动态、评论或个人资料前,请确认内容的可见范围及分享权限。公开内容可能被其他用户浏览、保存或转发;删除原内容不保证他人已经独立保存的副本一并消失,但不影响 Tako 对自身控制的内容和数据履行处理义务。

不得刷量、恶意批量关注、操纵点赞或评论,也不得利用虚假互动误导其他用户。

5. 内容与行为规范

以下规则适用于头像、昵称、个人简介、群名称、群公告、私聊、群聊、广场动态、评论、图片、音频、视频、文件及外部链接等所有用户内容和使用场景。不得通过制作、上传、发布、发送、转发、展示、索取、提供下载或外链引流等方式规避规则。

5.1 明确禁止色情与裸露内容

Tako 禁止色情、淫秽、裸露私密部位以及以性刺激或性交易为目的的内容。禁止的情形包括:

  • 展示或描述露骨性行为、性器官,或以性刺激为目的展示裸露、半裸形象。
  • 传播色情内容,包括色情视频、图片、网站等,或提供相关内容的获取方式。
  • 招揽、撮合、宣传性交易或有偿性服务,进行色情引流或性骚扰。
  • 未经当事人同意制作、传播私密影像,或以此威胁、羞辱、勒索他人。

上述禁令适用于真实、虚构、剪辑或合成内容;不得以“成年人自愿”“仅在私聊中发送”或“外部链接”等理由规避。

5.2 明确禁止血腥暴力内容

Tako 禁止血腥、残忍、虐待性暴力内容,以及鼓励、威胁或组织现实伤害的行为。禁止的情形包括:

  • 展示明显血腥伤口、残肢、肢解、酷刑,或残忍伤害、虐待人和动物的内容。
  • 以猎奇、恐吓或羞辱为目的展示死亡、严重伤害或受害者影像。
  • 鼓励、赞美、威胁或组织暴力袭击、恐怖活动,传播实施现实伤害的指引。
  • 煽动自伤、自杀或危及生命的危险行为,胁迫他人参与此类行为。

5.3 儿童安全零容忍

严禁任何涉及未成年人的性虐待、性剥削、性诱骗、性勒索、性交易或贩运行为。不得制作、持有并用于传播、索取、交换或协助传播相关内容,也不得诱导未成年人提供私密影像、进行不当接触或转移到其他渠道实施侵害。

知悉涉嫌儿童性虐待或剥削内容后,我们将按适用法律采取限制访问、移除内容、限制相关账号、保护必要证据及依法报告等措施。举报时请提供账号、内容位置及必要文字说明,不要下载、复制或转发涉嫌儿童性虐待的影像作为普通邮件附件。

5.4 其他禁止行为

  • 欺诈、冒充、钓鱼、勒索,或诱导他人提供账号凭据及敏感信息。
  • 骚扰、跟踪、侮辱、诽谤、恶意围攻,或基于身份特征进行仇恨、歧视和威胁。
  • 未经授权泄露个人信息、窃取私人内容,侵犯知识产权、肖像或其他合法权益。
  • 传播垃圾信息、恶意广告、病毒或其他有害程序。
  • 攻击系统、绕过访问控制、恶意批量注册、非法抓取数据或破坏服务运行。
  • 组织、宣传或协助其他违法活动,以及利用举报机制实施恶意报复。

6. 举报、内容处置与申诉

6.1 举报与停止接触

发现违规内容或用户时,可以使用当前版本提供的举报、屏蔽或拉黑功能,也可发送邮件至 info@takoim.com。邮件中可提供被举报账号或 Tako ID、内容链接或所在位置、发生时间和问题说明;请避免提交与核实无关的私人信息。

涉及儿童安全或未经同意的私密影像时,可在邮件主题中标明相应事项。面临即时人身危险时,请优先联系所在地紧急救助机构,不应依赖应用内反馈获得即时救援。

6.2 核查与处理

为维护交流环境,Tako 可对用户内容采取与场景及风险相适应的过滤、核查和处置,并对收到的有效举报及时评估。处置措施包括提醒、要求更正、限制展示或传播、移除内容、限制功能、暂停账号;严重或反复违规时,可在合法范围内终止服务。

处理应与违规性质、影响及重复情况相称。除法律限制、证据保护或紧急安全需要外,我们会说明主要处理理由和可用的申诉方式。群组管理不能替代 Tako 自身应承担的治理责任。

6.3 申诉与侵权投诉

如果认为处理有误,可以通过上述邮箱提交账号信息、处理情况、异议理由及必要证明。我们将合理核查;确认误判的,应采取相应纠正措施。

提出侵权投诉时,应说明争议内容及你享有的相关权利,不得伪造证明、提交虚假投诉或无必要地披露他人个人信息。

7. 用户内容权利与必要授权

你保留对本人提交内容依法享有的权利,并应确保拥有发送、发布或分享该内容所需的许可。

为完成你主动选择的发送、存储、展示和分享操作,你授予 Tako 非独占、限于提供相应服务所必需的内容使用许可,包括必要的复制、传输、格式适配和展示。公开展示范围应与你选择的可见范围一致;必要的技术服务商只能在受托范围内协助处理。

该许可不转让你的内容所有权,也不授权 Tako 将内容用于无关广告、对外出售或其他独立用途。Tako 不出售任何用户信息。超出原有目的的其他使用,应另行说明并取得所需授权,且不得违反本协议及隐私政策中的限制。

删除内容、注销账号或停止相关服务后,该许可随相应服务需要终止;依法保留或完成已发起操作所必需的有限处理除外。个人信息处理还须遵守《Tako 隐私政策》。

8. 个人信息与通信隐私

Tako 按照隐私政策处理账号、好友与群组关系、通信、广场互动及必要的运行信息。我们不得仅因你接受本协议,就扩大信息处理范围或获取与所选功能无关的设备权限。

对举报、申诉或安全事件涉及的私人通信,应在具有合法依据且必要的范围内核查,并限制接触人员及使用目的。请勿上传或转发你无权披露的个人信息。

9. 第三方链接与用户之间的互动

用户分享的外部链接及第三方自行提供的服务,由相应提供者依其规则和适用法律负责。提供交流或展示空间,不当然代表 Tako 对第三方身份、内容或承诺作出保证。

你应审慎核实陌生人的身份和请求,避免泄露凭据、接受不明文件或基于未经核实的信息作出重要决定。Tako 对自身的内容展示、数据处理及其他行为依法应承担的责任,不因第三方参与而当然排除。

10. 软件与知识产权

Tako 的名称、标识、软件、界面、图标及相关文档中的知识产权,归 Tako 或相应合法权利人所有。

你可以在适用法律和本协议允许的范围内使用服务。未经授权,不得复制、出售、许可他人使用受保护的内容,或利用软件及标识实施侵权。适用法律允许的合理使用、互操作、安全研究或其他不可排除的权利,不受本条不当限制。

11. 服务调整、中断与终止

Tako 可因维护、安全、法律要求或合理运营需要调整服务。对显著影响正常使用的重大变更或服务终止,我们会在合理可行的范围内提前告知,并说明有关数据处理和后续安排;紧急风险处置可先采取必要措施,再及时说明。

我们不保证服务永不中断、绝无错误或适配所有设备,但会合理处理自身可控制的问题。发生中断时,将根据原因、影响及适用法律承担相应责任。

12. 停止使用与账号注销

你可以停止使用 Tako,并使用应用内的注销功能自行注销账号。注销由你自主操作完成,无需通过客服或邮箱提交注销申请。卸载应用、退出登录或暂时停用账号,不等于注销账号。

账号注销完成时,Tako 控制的账号及关联数据会同步删除。具体删除范围及依法必须保留的有限信息,见《Tako 隐私政策》第 11 条。注销前,请妥善保存你需要且有权保留的资料。账号注销不应以提交无关信息、支付不合理费用或接受额外服务为条件。

注销不当然免除注销前已经产生的合法责任,也不妨碍你对既有问题提出投诉或依法寻求救济。

13. 责任承担

各方应根据自身违法、违约或过错行为,依法承担相应责任。因不可抗力、网络、设备或独立第三方故障产生的问题,应结合原因、各方控制能力及法律规定处理,不作一概免责。

用户之间的独立争议,应根据事实及适用法律解决;Tako 将在合法、必要范围内处理与自身服务有关的反馈和请求。

本协议不排除或限制法律不允许排除、限制的责任,不剥夺消费者的强制性权利,也不免除 Tako 因故意、重大过失或其他依法不得免责情形应承担的责任。

14. 协议更新

本协议发生变更时,我们会通过应用内通知、页面提示或其他适当方式告知,并提供更新后的文本。涉及重要权利义务的变更,将给予合理了解机会,并在依法需要时重新取得明确同意。

不接受变更时,你可以停止使用相应服务,并依法处理已有权益。单纯继续使用服务,不替代法律要求的明确同意。

15. 法律适用与争议解决

本协议的订立、履行及争议解决,适用依法应当适用的法律。若你所在地的强制性消费者保护或其他法律规定对你提供保护,该等权利不因本协议而被排除。

发生争议时,可先通过本协议所列邮箱与 Tako 沟通;协商不能解决的,任何一方均可依法向有管辖权的法院或其他法定争议解决机构寻求救济。

个别条款被认定无效或不可执行的,不影响其余可独立履行条款的效力。

16. 联系 Tako

  • 服务提供者:Tako
  • 客服、协议咨询、举报与申诉:info@takoim.com
  • 隐私请求与注销问题咨询:info@takoim.com

联系我们时,请提供能够识别问题的必要信息,不要通过邮件发送密码、一次性验证码或与请求无关的敏感资料。

Tako Chat 相关页面

  • 隐私政策
  • 用户协议
  • 儿童安全标准
  • 账号删除
  • 用户支持

官网 takoim.com · 联系邮箱 info@takoim.com
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Tako Chat

Tako Terms of Service

Last updated: October 26, 2026
Effective date: October 26, 2026

These Tako Terms of Service (the “Terms”) are an agreement between you and Tako concerning registration, sign-in and use of Tako services. “We” means the service provider, Tako, and “you” or “user” means an individual using the services.

Please read these Terms carefully, particularly the provisions on content and conduct, permission to use user content, account action, liability and dispute resolution. Accept these Terms through an affirmative action, such as checking a box or selecting an acceptance button during the relevant registration or service flow, before using services that require acceptance. If you disagree, you may decline to register or stop using the relevant services.

The Tako Privacy Policy separately explains how personal information is handled. Acceptance of these Terms is not blanket consent to every processing activity and does not replace any separately required authorization.

1. Services

1.1 Scope

Tako provides services centered on communication and sharing:

  • Friends and group chats: managing friendships, instant messages and group conversations.
  • Social interaction in the square: posting and browsing updates, and following, commenting, liking or sharing through the interactions available in the current version.
  • Personal management: managing your Tako ID, nickname, avatar, biography and settings for your account, security, privacy, notifications, appearance, language and storage.
  • Service support: feedback, violation reports, account appeals and notices related to these services.

Message types, communication methods, audiences and management permissions are governed by the capabilities and clear descriptions in the current version. Descriptions do not promise features that are unavailable.

1.2 Additional rules

Additional rules for groups, posting or particular features must be clearly presented before use and apply together with these Terms. They must comply with applicable law and must not impose undisclosed obligations or reduce statutory rights.

2. Eligibility and protection of minors

You must meet the age and legal-capacity requirements applicable where you are located. A person who cannot use the service independently must, where legally permitted, obtain a guardian’s consent and use it under appropriate supervision and guidance. If the service or applicable law excludes your age group, you must not evade that restriction by misrepresenting your age or borrowing an account.

Guardians should help minors protect personal information, exercise care when adding friends or joining groups, and understand their communication environment. Concerns about harassment, grooming or other harm to minors can be reported under Section 6. The content prohibitions apply to users of every age.

3. Registration, account use and security

3.1 Registration and profile information

Provide the necessary, accurate account and verification information requested by the registration or sign-in page, and ensure that you lawfully control it. If using email registration or verification, use a valid email address you are entitled to use and can receive messages at. Do not impersonate another person, misuse another person’s email or use false information to deceive.

You may choose a nickname, avatar and biography, but must not impersonate Tako staff or another person or organization, or use infringing, deceptive or otherwise prohibited profile information.

3.2 Protecting your account

Protect your account, password, verification codes and other sign-in credentials. Avoid giving others control of your account. Do not abusively register, sell, rent, lend or borrow accounts, or use multiple accounts to evade restrictions, harass people or manipulate interactions.

If you discover account theft, unusual sign-ins or unauthorized activity, take available protective measures and contact info@takoim.com. We may verify your identity in a manner proportionate to the risk, but will not ask you to send passwords or one-time verification codes by email.

3.3 Responsibility for account activity

You are responsible for activity you carry out or that is legally attributable to you. Responsibility for a security incident depends on each party’s fault, the actual impact and applicable law. Device loss, credential disclosure or third-party involvement does not automatically release Tako from its legal responsibilities.

4. Friends, groups and the square

4.1 Friends and private conversations

Respect other people’s willingness to communicate. Do not repeatedly send unwanted friend requests, messages or communication invitations. Do not switch accounts to continue contact after a person rejects, blocks or asks you to stop contacting them.

Do not disclose or forward another person’s private conversations, contact details or other non-public information without authorization. Agreement between participants does not make content or conduct prohibited by these Terms permissible.

4.2 Group management

When creating or managing a group, set appropriate names, descriptions, member permissions and communication rules. Do not organize, tolerate or assist unlawful or prohibited activity. Respect invitees’ choices and do not recruit members through deception, coercion or bulk harassment.

An administrator’s authority is limited to the available group features. Administrators do not represent Tako or have authority to make commitments on its behalf. Group roles do not remove the legal responsibilities of members or administrators.

4.3 Public sharing

Before posting an update, comment or profile information, check its audience and your permission to share it. Public content may be viewed, saved or forwarded by others. Deleting the original does not guarantee deletion of independently saved copies, but does not remove Tako’s obligations concerning content and data it controls.

Do not inflate metrics, abusively follow accounts in bulk, manipulate likes or comments, or use fabricated interactions to mislead others.

5. Content and conduct rules

These rules apply to avatars, nicknames, biographies, group names and notices, private and group conversations, square posts, comments, images, audio, video, files and external links. Do not evade them by creating, uploading, posting, sending, forwarding, displaying, requesting, making content available for download or directing users to external sources.

5.1 Pornography and nudity are prohibited

Tako prohibits pornographic or obscene content, exposed intimate body parts, and content intended for sexual stimulation or commercial sexual activity. Prohibited examples include:

  • Displaying or describing explicit sexual activity or sexual organs, or presenting nude or partially nude figures for sexual stimulation.
  • Distributing pornographic content, including videos, images and websites, or providing ways to access such content.
  • Soliciting, arranging or promoting commercial sexual activity or paid sexual services, directing users to pornography, or engaging in sexual harassment.
  • Creating or distributing intimate imagery without the subject’s consent, or using it to threaten, humiliate or extort someone.

These prohibitions cover real, fictional, edited and synthetic content. “Consenting adults,” “private messages only” and external links are not exceptions.

5.2 Graphic violence and gore are prohibited

Tako prohibits gory, cruel or abusive violent content and conduct that encourages, threatens or organizes real-world harm. Prohibited examples include:

  • Depicting visibly gory wounds, severed body parts, dismemberment, torture, or cruel injury or abuse of people or animals.
  • Displaying death, serious injury or victims’ imagery to sensationalize, intimidate or humiliate.
  • Encouraging, glorifying, threatening or organizing violent attacks or terrorism, or distributing instructions for causing real-world harm.
  • Encouraging self-harm, suicide or life-threatening dangerous acts, or coercing others to participate.

5.3 Zero tolerance for child sexual abuse and exploitation

Any sexual abuse, exploitation, grooming, sextortion, commercial sexual exploitation or sex trafficking involving minors is strictly prohibited. Do not create, possess for distribution, request, exchange or assist in distributing such material. Do not induce minors to provide intimate imagery, engage in inappropriate contact or move to another channel to facilitate abuse.

When we become aware of suspected child sexual abuse or exploitation material, we will take measures required by applicable law, including restricting access, removing content, restricting relevant accounts, preserving necessary evidence and making legally required reports. Provide the account, content location and necessary written details when reporting. Do not download, copy or forward suspected child sexual abuse imagery as an ordinary email attachment.

5.4 Other prohibited conduct

  • Fraud, impersonation, phishing, extortion or inducing others to disclose credentials or sensitive information.
  • Harassment, stalking, insults, defamation, coordinated abuse, or identity-based hatred, discrimination or threats.
  • Unauthorized disclosure of personal information, theft of private content, or infringement of intellectual property, likeness or other rights.
  • Spam, abusive advertising, viruses or other harmful software.
  • Attacks on systems, bypassing access controls, abusive bulk registration, unlawful data scraping or disruption of service.
  • Organizing, promoting or assisting other unlawful activity, or abusing reporting mechanisms to retaliate against others.

6. Reporting, enforcement and appeals

6.1 Reporting and stopping contact

You may use the reporting, blocking or account-blocking features available in the current version, or contact info@takoim.com. A report may include the relevant account or Tako ID, a content link or location, the time and a description of the concern. Avoid unnecessary private information.

Identify child-safety concerns or non-consensual intimate imagery in the email subject where relevant. For an immediate threat to personal safety, contact local emergency services first; in-app feedback should not be relied on for immediate rescue.

6.2 Review and action

Tako may filter, review and act on user content in a manner appropriate to the context and risk, and will assess valid reports promptly. Measures may include notices, requests for correction, limits on display or distribution, content removal, feature restrictions and account suspension. Serious or repeated violations may result in lawful termination of service.

Action should be proportionate to the nature, impact and recurrence of the issue. Unless restricted by law, evidence-preservation needs or urgent safety concerns, we will explain the main reasons and available appeal methods. Group administration does not replace Tako’s own moderation responsibilities.

6.3 Appeals and infringement complaints

If you believe a decision is wrong, submit your account information, the action taken, reasons for disagreement and necessary supporting material to the email above. We will reasonably review the matter and correct an identified error as appropriate.

An infringement complaint should identify the disputed content and your relevant rights. Do not fabricate evidence, submit false complaints or unnecessarily disclose another person’s personal information.

7. Rights in user content and necessary permission

You retain the rights you legally hold in submitted content and must have the permissions necessary to send, post or share it.

To carry out sending, storage, display and sharing that you choose, you grant Tako a non-exclusive permission limited to what is necessary to provide the relevant service, including necessary copying, transmission, format adaptation and display. Public display must respect your selected audience. Necessary technical providers may assist only within their authorized processing role.

This permission does not transfer ownership or authorize unrelated advertising, sale of your content or another independent use. Tako does not sell any user information. Other uses beyond the original purpose require a separate explanation and the required permission and must not violate the restrictions in these Terms or the Privacy Policy.

When you delete content, delete your account or stop the relevant service, the permission ends with the relevant service need, except for limited processing legally required or necessary to complete an operation already initiated. Personal information remains subject to the Tako Privacy Policy.

8. Personal information and communication privacy

Tako handles account information, friend and group relationships, communications, square interactions and necessary operational information under its Privacy Policy. Acceptance of these Terms does not permit expanded processing or access to device permissions unrelated to your chosen feature.

Private communications relevant to a report, appeal or security incident may be reviewed only where there is a lawful basis and to the extent necessary, with limits on access and purpose. Do not upload or forward personal information you are not entitled to disclose.

9. External links and interactions between users

External links shared by users and independently provided third-party services are governed by their providers’ rules and applicable law. Providing a place to communicate or display content does not itself mean that Tako guarantees a third party’s identity, content or promises.

Exercise care when verifying unfamiliar people and requests. Avoid disclosing credentials, accepting unknown files or making important decisions on unverified information. Third-party involvement does not automatically exclude Tako’s legal responsibility for its own display, data handling or other conduct.

10. Software and intellectual property

Rights in Tako’s name, marks, software, interfaces, icons and related documentation belong to Tako or the relevant lawful rights holders.

You may use the service as permitted by applicable law and these Terms. Do not copy, sell or license protected material without authorization, or use the software or marks to infringe rights. This section does not improperly restrict legally permitted fair use, interoperability, security research or other non-excludable rights.

11. Changes, interruptions and termination

Tako may adjust services for maintenance, safety, legal requirements or reasonable operational needs. Where a major change or closure significantly affects normal use, we will give advance notice where reasonably practicable and explain data handling and next steps. Urgent risks may require action first, followed by a timely explanation.

We do not promise an uninterrupted, error-free service or compatibility with every device, but will reasonably address matters within our control. Responsibility for an interruption depends on its cause, impact and applicable law.

12. Stopping use and deleting an account

You may stop using Tako and delete your account yourself using the in-app account-deletion function. You complete the deletion directly; a request to support or by email is not required. Uninstalling, signing out or temporarily deactivating an account is not account deletion.

When account deletion is completed, the account and associated data controlled by Tako are deleted at the same time. See Section 11 of the Tako Privacy Policy for the scope of deletion and the limited information that must be retained by law. Before deleting your account, save any material you need and are entitled to retain. Deletion must not depend on irrelevant information, unreasonable fees or acceptance of additional services.

Deletion does not automatically remove lawful responsibilities that arose earlier, or prevent you from complaining about existing matters or seeking legal remedies.

13. Liability

Each party is responsible under applicable law for its own unlawful conduct, breach or fault. Events involving force majeure, networks, devices or independent third parties must be assessed according to their cause, each party’s control and applicable law, rather than a blanket exclusion of liability.

Independent disputes between users depend on the facts and applicable law. Tako will handle feedback and requests concerning its services within lawful and necessary limits.

These Terms do not exclude or limit liability that cannot legally be excluded or limited, remove mandatory consumer rights, or release Tako from responsibility for intentional misconduct, gross negligence or other non-excludable liability.

14. Changes to these Terms

We will notify you of changes through in-app notices, page notices or another appropriate method and make the updated text available. Changes to important rights or obligations will allow a reasonable opportunity for review and require renewed affirmative consent where legally necessary.

If you do not accept a change, you may stop using the relevant service and address existing rights under applicable law. Continued use alone does not replace legally required affirmative consent.

15. Governing law and dispute resolution

Formation, performance and disputes concerning these Terms are governed by the law that is legally applicable. Mandatory consumer or other legal protections in your location are not excluded by these Terms.

You may first contact Tako through the email below to seek a resolution. If a dispute remains unresolved, either party may seek remedies through a court with jurisdiction or another legally available dispute-resolution body.

If a provision is invalid or unenforceable, the remaining provisions capable of operating independently are not automatically affected.

16. Contact Tako

  • Service provider: Tako
  • Support, questions about these Terms, reports and appeals: info@takoim.com
  • Privacy requests and account-deletion support: info@takoim.com

Provide information necessary to identify your concern. Do not email passwords, one-time verification codes or sensitive material unrelated to your request.

Tako Chat pages

  • Privacy Policy
  • Terms of Service
  • Child Safety Standards
  • Account Deletion
  • Support

Website takoim.com · Contact info@takoim.com
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