Tako Child Safety and Sexual Exploitation Prevention Standards
App: Tako Chat
Service provider: Tako
Child safety contact: info@takoim.com
Tako has zero tolerance for child sexual abuse and exploitation. We prohibit using Tako to create, distribute or request related material, or to engage in grooming, extortion, commercial exploitation or other abuse of children and minors.
These Standards explain the content and conduct rules in the Tako Terms of Service and apply alongside the Tako Privacy Policy. Whether the people involved use Tako, whether content is public, and whether communications take place privately or in a group does not permit using Tako to commit or facilitate these acts.
1. Scope
These Standards cover friends and private conversations, group chats, Square posts and interactions, and profile information such as avatars, nicknames, biographies, group names and notices. They apply to text, images, video, audio, files, website links and other ways of accessing content.
Child sexual abuse and exploitation includes sexual abuse, grooming, sextortion, commercial sexual exploitation and sex trafficking involving children or minors, as well as creating or distributing related abuse imagery. Claims of consent, private communication or hosting content on an external website do not make these acts acceptable.
2. Prohibited content and conduct
- Child sexual abuse material (CSAM): Creating, uploading, publishing, storing, sending, forwarding, requesting, exchanging, selling or helping others obtain images, videos or other material involving child sexual abuse or exploitation.
- Grooming and inappropriate contact: Approaching, manipulating or inducing minors for sexual abuse or exploitation; requesting intimate imagery, inappropriate communications or in-person contact; or moving them to another platform to continue abuse.
- Sextortion and coercion: Threatening to disclose intimate imagery or personal information, or otherwise threatening minors, to demand further content, money or inappropriate acts.
- Commercial sexual exploitation and sex trafficking: Soliciting, arranging, promoting, organizing or facilitating commercial sexual activity, exploitation or sex trafficking involving minors.
- Sexualization and referral: Displaying, describing or commenting on minors for sexual stimulation or exploitation, or promoting related groups, accounts, websites, links or other access channels.
- Assistance and evasion: Providing organizational, recruitment, technical or distribution support for these acts; using other accounts to evade enforcement; or using fragmented content, coded references or external links to bypass the rules.
These prohibitions apply to relevant real, fictional, edited and synthetic content. These child-safety rules do not limit Tako's prohibitions on other pornography, nudity, graphic violence or unlawful content.
3. How to report a child-safety concern
If you discover suspected child sexual abuse, exploitation, grooming or a related risk, use the reporting or feedback function available within Tako, or contact info@takoim.com with “Child safety report” in the subject line.
Where possible, provide information needed for an investigation:
- The relevant account name or Tako ID.
- A content link, the message or group location, and the approximate time.
- A brief written description of the suspected content or behavior.
- A way to contact you and whether there is an ongoing threat or immediate risk.
Do not download, copy, save or forward suspected child sexual abuse imagery to make a report, and do not send it as an ordinary email attachment. Provide the content location and necessary written details instead. Conceal unrelated personal information and do not send passwords, verification codes or entire private conversations.
If a child or another person faces immediate physical danger, contact local police or emergency services first. Platform reports and email feedback are not substitutes for emergency assistance.
4. Review, enforcement and legally required reporting
Tako will promptly assess child-safety reports and take necessary action according to the risk and findings. When we become aware of child sexual abuse material, we will remove it or restrict access in accordance with applicable law. We may restrict functions or suspend or terminate accounts and services associated with violating accounts or groups.
We will lawfully preserve necessary evidence and, as required by applicable child-protection laws, report to competent law-enforcement authorities or legally designated reporting bodies and cooperate with lawful investigations. Evidence handling is limited to what is lawful and necessary. It does not justify continued public display, distribution or unrelated long-term retention of unlawful material.
Group owners, administrators and other users must not organize, tolerate or assist these acts. Group management does not replace Tako's own content-governance responsibilities.
5. Protecting reporters and affected people
Account information, contact details and necessary records in reports are used only for relevant purposes such as investigation, enforcement, safety protection and legally required reporting. Under the Privacy Policy, Tako limits personnel access and use and does not unnecessarily disclose a reporter's identity or contact details to the person reported.
We do not sell any user information. Limited information that must be retained by law is restricted by category, purpose and duration and deleted when the retention requirement ends. Do not publicly share the identities, contact details, intimate imagery or other sensitive information of children or victims in posts or groups.
6. Appeals and feedback
If you believe content or an account was handled incorrectly, email info@takoim.com with the account information, action taken, reasons for your objection and necessary lawful supporting information. Tako will reasonably review the issue and take corrective action when an error is confirmed.
Do not retaliate through false reports, fabricated evidence or repeated harassment. Appeals and evidence gathering do not justify downloading or distributing child sexual abuse material.
7. Contact Tako
See the Tako Privacy Policy for personal information protection and user rights during child-safety handling, and the Tako Terms of Service for other content and conduct requirements.
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